ASCENSIO Shipping Policy

Shipping Matters

ASCENSIO. ships locally in Singapore only.


We are not liable for any incorrect or incomplete address provided by customers and the order may be subjected to top-up for re-delivery.


Items purchased from ASCENSIO will be delivered to your doorstep within 1-5 days (Singapore). We seek your understanding that we try to ship out as quickly as possible as all products will be delivered by our in-house staffs!


If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. 


If your item has a defect or is damaged, please contact our team via email on or via WhatsApp at +65 8727 1483. 


Return & Exchange Policy

Please refer to our Return & Exchanges Policy page for inquiries about any return & exchanges. 

Loss of Parcel

If an item has been declared missing, please contact us at our email address, chatbot on this website, or contact the number stated above.